The well-being of our patients, staff, and community remains our highest priority. Here at Hayes Endocrine and Diabetes Center, we are taking preventative measures for our patients and our healthcare team.
If you have symptoms like a cough, sneezing/nasal congestion or fever, we will ask that you reschedule your appointment until you are no longer symptomatic and are well.
If you are experiencing any of the mentioned symptoms, we highly recommend that you contact your Primary Care Provider ASAP.
Below are some resources from the CDC about CoVID 19 (Corona Virus) and how to protect yourself and others.
Thank you for understanding and know that we trying to keep everyone safe and healthy!
Hayes Endocrine and Diabetes Center Team
https://www.cdc.gov/coronavirus/2019-ncov/downloads/2019-ncov-factsheet.pdf
https://www.hopkinsmedicine.org/health/conditions-and-diseases/coronavirus/2019-novel-coronavirus-myth-versus-fact
https://www.cdc.gov/coronavirus/2019-ncov/downloads/stop-the-spread-of-germs.pdf

HAYES ENDOCRINE AND DIABETES CENTER

                                TELEMEDICINE

                        INFORMATION FOR PATIENTS

 

HEDC is now offering telemedicine visits to our patients!  Telemedicine is defined as:  the remote diagnosis and treatment of patients by means of telecommunications technology.

 

In view of the Coronavirus epidemic and to comply with social distancing, we prefer to do all follow-up patient visits virtually beginning immediately.  We believe that telemedicine will have many benefits for our practice and for patients, not only during the immediate crisis but long term as well.

 

BENEFITS of TELEMEDICINE:

  1. Avoidance of travel to the office thereby saving time and fuel costs
  2. More efficiency for patients and providers
  3. More flexibility for patients in scheduling appointments
  4. Avoidance of person to person contact thereby reducing spread of infectious disease

 

 

WHAT’S INVOLVED IN A TELEMEDICINE VISIT

  1. We would appreciate if you would send us an email to cbirdsong@andreahayesmd.com allowing us your consent to perform telemedicine visits.
  2. On the day of your scheduled appointment, you will be contacted by our front desk staff 10 minutes prior to your appointment; we will need to verify your current insurance information and collect co-pays and past due balances per our usual routine.
  3. At the time of your appointment, your provider will send a text message to your cell phone allowing you to click on the link and start your visit.
  4. If you do not have a cell phone, an email will be sent to you with the link to start the visit.
  5. Your visit will be performed as usual; please remember to keep a list of your questions and concerns to discuss with your provider during your visit.
  6. Your labs will be ordered through Quest diagnostics Lab.  In order to locate the closest drawing station to your house, go to the link: https://appointment.questdiagnostics.com/patient/confirmation.

By entering in your zip code, you should see the most convenient locations to have your blood drawn.

  1. Your lab work will be available to you on our patient portal with comments/advice from us.  You will be able to ask questions and discuss your labs via our portal.

 

  1. For those patients without insurance, a discounted, up-front fee-schedule will be offered.

 

  1. For any questions, please contact our office manager, Rachel DeMicco at rdemicco@andreahayesmd.com.  Alternatively, call our office at 615-320-1620.

 

 

We look forward to embracing this new innovative technology with you!

Thank you for your patience during this challenging time and as always, thank you for allowing us to participate in your medical care.

For returning patients please call us at 

615-475-8482

About Hayes Endocrine and Diabetes Center


Andrea Hayes, MD, and the staff at Hayes Endocrine and Diabetes Center in Nashville, Tennessee, provide expert treatment for diabetes and other endocrine disorders, including those of the thyroid, parathyroid, pituitary and adrenal glands, testes, and ovaries.

As an endocrinologist and diabetes expert, Dr. Hayes bases her treatments on her own experience with diabetes to help her patients receive dynamic, comprehensive treatment for all endocrine-related conditions. Dr. Hayes' strong interest in the primary and secondary prevention of cardiovascular disease is manifest by her group's diligence in treating not only diabetes, but also hypertension and dyslipidemias.  Her research at Vanderbilt dealt with weight gain and obesity in diabetic patients.  She strongly believes in helping patients control their weight with lifestyle modification and pharmacologic therapy as indicated.

Featuring a warm, friendly staff of nurse practitioners who all assist Dr. Hayes to provide treatment for diabetes and endocrine problems, Hayes Endocrine and Diabetes Center has the main goal of providing compassionate, state-of-the-art services, including the latest in insulin pumps and implantable glucose sensors. Dr. Hayes believes in using effective methods that address endocrine issues in a straightforward manner.

The team at Hayes Endocrine and Diabetes Center prides itself on providing timely care. Patients can usually get in for an appointment within two weeks of their initial phone call. Call Hayes Endocrine and Diabetes Center or use the online booking feature to schedule your visit today.

Endocrine System
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    Endocrine System


     

    The endocrine system is made of eight major glands, each of which secretes different types of hormones that regulate metabolism, growth, and development, tissue function, reproduction, sleep and mood, among other things.

     

Dr. Hayes was honored for being both a patient and a physician using the Eversense Implantable Glucose Sensor. She is the first physician in Tennessee to start implanting glucose sensors. 

Read more

Accepted Insurance

At Hayes Endocrine and Diabetes Center, we accept most major Insurance Providers. If you do not see your Insurance provider listed, please contact the office for more information.

Aetna
BCBS
Bright Health
Cigna
Health Spring
Tricare
United Health Care

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Testimonials

Words from our patients

  • Google

    " It's very easy to schedule appointments. Nurses are friendly and knowledgeable. Dr. Hayes and NPs are very professional and caring."

    Amy S.
  • Google

    "This place is amazing. I've had diabetes since I was three and I've never had doctors or nurses as compassionate, caring, and helpful as the people who work here. "

    Dorothy H.
  • Google

    "I was diagnosed with diabetes in 2016. I constantly struggled to find an endocrinologist until finding Dr. Hayes. I will definitely be back for all my diabetic needs."

    Shayla S.
Location
Hayes Endocrine and Diabetes Center
501 28th Ave North
Nashville, TN 37209
Phone: 615-206-7852
Fax: 615-327-0643
Office Hours

Get in touch

615-206-7852